Privacy Policy
Your privacy is important to us. This policy explains how PillSim collects, uses, and protects your information.
Last updated: January 1, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address and username.
- Profile Information: Information about your role and institution.
- Usage Data: Information about how you use our services, including search queries and uploaded images.
2. How We Use Your Information
We use the information we collect to:
Provide Services
Deliver the medication image similarity search functionality and related features.
Maintain Security
Protect against unauthorized access and ensure system integrity.
Improve Services
Analyze usage patterns to enhance our AI models and user experience.
Communicate
Send important updates about your account and our services.
3. Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data transmissions are encrypted using TLS/SSL protocols.
- Passwords are hashed using secure cryptographic algorithms.
- Access to personal data is restricted to authorized personnel only.
- Regular security audits and vulnerability assessments are conducted.
- Data is stored on secure servers with appropriate access controls.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information.
- Legal Requirements: When required by law or to protect our rights and safety.
- Institution Administrators: Aggregated usage data may be shared with your institution's administrators.
5. Image Data Handling
Important Notice About Uploaded Images
Images uploaded for similarity searches may be temporarily stored for processing purposes. These images are automatically deleted after processing unless you choose to add them to the database. We recommend not including any patient-identifiable information in uploaded images.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to certain types of data processing.
To exercise these rights, please contact us using the information provided on our Contact Us page.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication status.
- Remember your preferences and settings.
- Analyze site usage and performance.
- Enhance security and prevent fraud.
You can control cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: